What should lab test & diagnostic companies do about AI and search?

🚨 The AI Shake-Up That's Rewriting the Rules of SEO for Lab & Diagnostic Test Companies

May 29, 2025•5 min read

If your lab and diagnostic center relies on Google to bring in business, this is your wake-up call.
AI is changing how people find and choose lab tests online—and if you’re still doing SEO the old way, you’re going to be left behind.

This isn’t just a tweak in search behavior. It’s a full-blown revolution. And for Lab & Diagnostic Test sellers—especially those relying on online traffic for bookings, education, and trust—what worked yesterday won’t work tomorrow.

In this guide, we’ll walk through what’s changing, what it means for your business, and what you need to do now to stay competitive (and visible).

Image of lab test executive wondering if the should take action

📉 Old SEO Playbook: What Labs Used to Do

For years, labs got found on Google by:

  • Writing content around common searches like “What’s a CBC test?” or “Blood test near me.”

  • Creating service pages that explained what tests they offered and where.

  • Optimizing for local SEO so they’d show up when someone Googled nearby options.

  • Keeping sites fast, mobile-friendly, and organized.

  • Getting backlinks from trusted health sites.

  • Making it easy to book a test or contact someone.

All solid strategies. Until now.

Image for SERPS for lab test marketing

🤖 What’s Changing? AI Is Replacing Search as We Know It

There are two major shifts labs need to understand:

1. Google’s AI Overviews Are Stealing Your Clicks

When someone Googles “How do I prep for a cholesterol test?” they might not see your site anymore. Instead, they’ll see a Google-generated summary (an “AI Overview”) right at the top of the page—no click needed.

📉 In one study, non-branded search traffic dropped nearly 20% because of this. Lower rankings? Even worse—27% drop.

👉 Study #1
👉 Study #2

2. AI Assistants Are Browsing for Your Customers

AI bots like Google’s Project Mariner and OpenAI’s Operator can now browse websites, fill out forms, and book appointments like humans. This means your “customer” might be a bot acting on someone’s behalf.

đź§  These bots choose websites based on:

  • Speed

  • Structure

  • How easy it is to interact with forms or buttons

If your site’s hard to navigate, slow, or blocks bots? You’re invisible.

Image of lab test company realzing its not just about googlre anymore

📲 It's Not Just About Google Anymore

People—and AI—are looking for health info everywhere:

  • YouTube videos on “what to expect from a thyroid test”

  • Reddit threads on “is Walk-In Lab legit?”

  • Facebook group recommendations

  • LinkedIn for B2B test partnerships

This is called Search Everything Optimization (SEvO), and it means your content needs to show up across multiple platforms—not just Google.

Image of lab test marketers wondering what they do now.

âś… What You Need to Do Now

1. Make Your Website “AI Agent-Friendly”

  • Use clean, simple HTML (no crazy pop-ups or hidden content)

  • Speed up your site—less than 1 second load time is ideal

  • Use clear buttons like “Book Now” or “Get Results”

  • Don’t block AI bots in your settings (check your robots.txt file)

  • Use tools like Firecrawl to test how bots see your site

2. Use Schema Markup (It’s Like Speaking Google’s Language)

  • Tell Google exactly what your pages are about using special tags (like “This is a COVID-19 test page” or “This is a location page”)

  • Helps you show up in rich results and AI Overviews

  • Tools like Alli AI or Seoella can generate this automatically

3. Create Content That Sounds Like a Real Conversation

  • Focus on long, detailed answers to specific questions:
    “How much does a diabetes test cost without insurance?”
    “Can I eat before a hormone panel?”

  • Use tools like Answer Socrates or AI keyword generators to find real questions your customers are asking

4. Be Active on Multiple Platforms

  • YouTube: Explainer videos, lab walkthroughs

  • Facebook/Instagram: Share health tips, customer stories

  • Reddit/Quora: Answer patient questions where they’re already asking

  • LinkedIn: Build B2B trust with clinics and health professionals

Consistency across platforms helps build brand authority—the thing AI looks for when choosing what content to trust and show.

5. Improve Your On-Site SEO with AI in Mind

  • Load fast. Like, lightning fast.

  • Use clear headers (H1, H2, H3...) so bots understand what each section is about

  • Make your calls-to-action easy to find and use

  • Use conversion optimization tools like AgencyAnalytics to find what’s working

6. Get Indexed by Bing + ChatGPT

  • Submit your site to Bing Webmaster Tools

  • Make sure you're not blocking OpenAI’s new search bot

  • 6% of search traffic isn’t huge—but ChatGPT users rely on it, and that’s growing fast

7. Add Tools to Your Website That AI Can’t Replace

Interactive tools = real traffic.

Try adding:

  • A test cost estimator

  • A symptom-to-test finder

  • A result explainer

  • A scheduler or contact form

These can’t be summarized in an AI box. People (and bots) will have to visit your site to use them.

Tools like Anvil let you build these without needing to hire a developer.

Image of lab test marketing worndering Bottom Line: Visibility Isn’t Just About Rankings Anymore

🎯 Bottom Line: Visibility Isn’t Just About Rankings Anymore

Being “on Google” isn’t enough. To win now, you need to be:

  • Recognized by AI tools

  • Trusted across platforms

  • Easy for bots and people to interact with

  • Everywhere your customers look for info—not just on search engines

This new world of AI isn’t a threat—it’s an opportunity. Labs that adapt will not only survive—they’ll dominate.

Image of lab test company wondering where they stand with ai and search

🚀 Ready to See Where You Stand?

This isn’t just theory. Everything in this article points to one thing: labs and diagnostic companies need a new content and visibility strategy—now.

If you’re not sure whether your business is prepared for AI-driven search, or you're falling behind in visibility across platforms like Google, YouTube, and social, let’s talk.

We’ll hop on a quick call, take a look at your current digital footprint, and I’ll show you exactly what’s working—and what needs to change.
No pressure. Just real clarity.

👉 Click here to book your appointment and let’s find out if your lab’s content strategy is built for the new era of AI.

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